This Web-based assimilation system, praised by church growth experts, is changing the way churches do “visitation” and setting a new standard for personal, consistent contact with visitors.

It would be newsworthy enough to laud Power- Visitor’s ability to instantly transfer a church visitor’s contact information to the proper pastor or ministry team—eliminating inefficient paper trails—but its creators didn’t stop there. They developed a way for a church’s designated laity team (“connection partners”) to access the visitor’s information from the comfort of their homes or workplaces— anywhere they have Internet access. Then they can not only make personal phone calls, but also record any useful information as a reference for the next call to that visitor and, when deemed appropriate, alert any other laity or pastor to also call the visitor and access all previous reference notes.

Church member and software insider Dominic Silla says, “As a professional in the secular customer relationship management industry, I was overjoyed to see an application that finally brings Christian churches into the 21st century in providing world-class customer service to church visitors.” In fact, Silla liked it so much, he became his church’s connection team director.

Call it 21st-century visitation; call it customer service know-how with ministry heart—we call it genius, and our readers agreed.